PRIVACY POLICY

The GO TO Junk Removal LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through thegotojunkremoval.com, how we use it, and your choices regarding that information.

Information We Collect

When you request a quote, schedule a pickup, or contact us through our website, we may collect:

• Name
• Phone number
• Email address
• Service address
• Photos or descriptions of items for junk removal
• Any other information you choose to provide

How We Use Your Information

We use the information you provide to:

• Prepare and send quotes for junk removal services
• Schedule and confirm appointments
• Send appointment reminders and service updates via SMS, email, or phone
• Respond to questions or requests
• Improve our services

SMS / Text Messaging

If you provide your phone number and consent through our website form, we may send you text messages related to your service request, including quote follow-ups, appointment confirmations, and reminders.

• Message and data rates may apply.
• Message frequency varies based on your service activity.
• You can opt out of SMS messages at any time by replying STOP to any message.
• Reply HELP for assistance, or contact us directly at (717) 461-3617.
• Consent to receive SMS messages is not a condition of purchasing any service.

We do not sell, rent, or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., scheduling, communication, or payment processing tools), bound by confidentiality obligations
• Authorities, if required by law

Data Retention

We retain customer information for as long as necessary to provide services, maintain business records, and comply with legal obligations.

Your Choices

You may request to access, correct, or delete the personal information we hold about you by contacting us at Thegotojunkremovallc@gmail.com or (717) 461-3617.

Contact Us

The GO TO Junk Removal LLC
Harrisburg, PA
Phone: (717) 461-3617
Email: Thegotojunkremovallc@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.